capture real-time information

Procurement needs feedback in real-time?

Procurement a´method to achieve and optimize performance and results.

Does your Business work with Procurement? For most businesses, the answer is “Yes”. whether they know it or not. But why is that? You ask. That is because procurement is briefly explained, about buying something in alignment between A and B.

But what does that mean? And do you achieve this alignment? This article will present the answers, where we give you the answer to what procurement is, why it is vital for your company, employees, partners, and suppliers alike – and of course, how Flexco can assist you in ensuring procurement throughout your company.

What is Procurement

Procurement ensures products and services enter the business the right way for the right price. There is not cheap solutions there is only the right solutions that we in procurement call best practice. In procurement they make sure that there is an agreement between A and B and that the services and products received are the right ones.

How does it work?

The supplier will often give you how they can and what they can and it is now up to procurement to align this with the business. You need to know what your business needs, want and desire. You are looking for the match.
As such, procurement is relevant for every part of an organization. Having a procurement department most often means you make fewer mistakes. For example: when the organization and its suppliers comply, they understand each other, they make fewer mistakes, and the corporation is more efficient and friction-less.

Feedback gives procurement insight

As a FEEDBACK In real-time vendor. With feedback
you can control the uncontrollable.

Flexco provides a variety of concepts, such as feedback solutions to be used to gather information from customers, suppliers, teams, and employees.

Procurement uses the feedback concepts to gain the alignment between what line of business need, desire, and want to match guidelines and code of conduct and legislation.

With feedback you can align.

Feedback occurs when outputs of a system are routed back as inputs - as part of a chain of cause-and-effect, that forms a circuit or loop. The feedback system can then be said to feed back into itself. and “Feedback comes in forms: appreciation (thanks), coaching (here's a better way to do it), and evaluation (here's where you stand). The feedback concepts by Flexco have the approach evaluation.

(Flexco partners with Coachingandlife where there is a need to align feedback to human performance) where there is the demand and need to ensure compliance with people.

Why it it so important:

Procurement needs structured feedback

The structured feedback ensures the business performance in the whole supply chain.

A structured Feedback system enables monitoring of tasks and processes and procedure the agile way from insight into the “discrepancy between the current and desired.”

The demand for services: Procurement needs to align with the business to gain insight and facts. This is mostly done through meetings and questionnaires.

Procurement needs alignment and wants to gain an overview of a discrepancy between the current service and the desired service. Here is future growth for the company.

The specification of the service: Procurement wants to understand the service that is provided to ensure that the specification is as business desires. Business improvements lays in understanding if there are current gaps, or gaps are arising from misunderstanding or lack of defined specifications. Getting the overview from insight and facts opens qualified discussions points to gain the alignment on wants, needs, and desires.

Who makes the decisions.

Line of business must define what they must have and what is nice to have.

Flexco understands the risks of out-of-date information and the importance of facts and insight from feedback in real-time to know needed specifications, see trends, changes and get ahead with improved services.

This whitepaper outlines Flexco's approach to structured feedback within procurement and the compliance for our major product Informatics.

From personal to enterprise, Flexco offers feedback solutions and services for you to set up your own structured consistent feedback process to gain analyzed information in real-time.

We will paper illustrates Flexco's approach and policy, how Flexco identifies feedback solutions with proper secure ways, how Flexco handles your needs and desire for information into insight and facts, and how Flexco supports the concept and flow.

Flexco reserves the final right to change any content in this document at any time without prior notice. In the event of any changes, the revised document will be available on Flexco's official website. Please check the latest information indicated herein to inform yourself of any changes.

Procurement needs feedback

And Real-time data can change it all.

The process to build feedback

Build structured feedback meaningful to ensure performance, quality s right served tasks from employees, suppliers, and customers.
Use feedback where their engagement counts and supports the process and. Feedback holds future insight and impact on business performance at all levels in the organization.

Define needs and keep the feedback action-oriented and informational about the process and what needs to be evaluated to keep engagement meaningful.

Feedback Focus on the Future

Monitoring is an ongoing process and here we focus on the future with the use of tailored assessments to define the information about services and products.

A structured Feedback system enables monitoring of tasks in process and procedure the agile way to gain insight into the “discrepancy between the current and desired.”

Changes Need Change

And Real-time data can change it all.


With feedback, you can control the uncontrollable


Flexco lets you do exactly that. When you have compliance in your organization, it means that you can be:


•agile and make swift decisions

• proactive and predict possible errors in your value chain

• minimize risk

• based decisions on relevant analysis and data

• act smarter, better, and faster




How to meet business needs for procurement.



Procurement guidelines are to ensure purchase best practices.

1. Stakeholder management

The alignment with stakeholders can be difficult and sometimes a tough nut to crack, stakeholders can be worldwide.

Stakeholders can also have different needs, wants, and desires and it can be difficult for procurement to gather analyze and document the data and specifications.

Informatics helps procurement gather and analyze the information in real-time to:



    1. open fact-oriented negotiation points
    2. ensure one approach to all identities.
    3. ensure the responses from all stakeholders
    4. keep procurement best practices in scope.
    5. Align to comply with business needs.

2. Growing Demand For Products

As the demand for products grow, the pressure on procurement rises to ensure all in the right time, many companies work with methods as just-in-time or lean-to ensure the efficiency in the whole chain and the supply chain across.

The roadmap of customer behavior is needed to be monitored to ensure changes, trends are captured early for the organization to adapt fast and smoothly in an agile way.

Changing times calls for feedback to ensure the business has the right overview, insight, and facts of customers’ needs, wants, and desires.

In many cases procurement is the cores driver of supplier performance.

With real-time feedback, procurement can see trends and changes in suppliers’ services and products, which can lead back into the business with new opportunities and improves services.

It is why Procurement needs real-time feedback to stay ahead and aligned with the stakeholder across the business.



3. Increased Pressure To Reduce Cost

It is what we measure we do, and procurement is measured on defined metrics or KPIs to ensure overall cost evaluation and cost reduction.

With that said, it is procurement that makes the RFI – RFQ or tenders gain the information for specification and demand versus price. With real-time information, procurement can save between 40-60% on analyzing resources, minimize risk and optimize quality in the analysis performed from prime data.


The normal procedure today is that procurement sends out an excel-file which is returned from the supplier. Hereafter resources are allocated to gather and analyze the information.


And manual analysis holds risk and takes time. With Informatics gather and analyze the information is done as the respondents answer the question a unique PDF file is made from each respondent and a validation file is made, which can be exported for further analysis.

Procurement must find ways to optimize and reduce cost all the time, it is improving the business performance. Feedback in real-time helps procurement optimize its own processes and procedures.


As a good example procurement can take the lead of using feedback with analysis in real-time.



4. Improve Quality And Documentation

Customer demands insight, facts, and evidence and many customers do their homework before they initiate a purchase. Products depend on quality and documentation.

The rise for better quality and documentation. The need to be authentic and stand for – meets customers’ desires today.

Quality as in documented, what is in the product and what is in the service. The Customer identify themselves with the products and services and want agile, resilient, and sustainable.

Procurement must understand quality and documentation to ensure that they do not get at 30% cost reduction but a 50% quality reduction, procurement needs to build resilience with demand and quality.

It’s a fine line to balance on for procurement and with new data, procurement can monitor, see trends and gather the information and analyze it in real-time without spending more time and money.



5. Improve Capability and Expertise

How can procurement meets business needs and they can from holding the real feedback from stakeholders, suppliers, and employees across the business they get a good overview of capability and expertise.



Who needs what when?

The supply chain depends on procurement performance and the foundation that procurement establishes. Procurement leads the best practice and holds the method to look into capability and expertise not only internally but also from suppliers and vendors.

Gather and analyze feedback from suppliers in real-time improves productivity, lets businesses see trends and opportunities early in the curve.



A real-time feedback tool can support procurement to align the agile way and build resilience.


Security Policy



Feedback software For Procurement


At FlexCo we support you throughout the full process.

From the initial introduction to the new software until you feel completely comfortable using our software in your daily routine.

Set up regular assessment feedback for compliance today and start harvesting all the benefits from real-time insight, automatized analysis, and validation files.

We give our customers a choice to secure their data security and safety on-premises and tailor to needs and desires.




At Flexco we:



understand the need for data- security and offer the ability to gain the feedback software as is to on-premises.



simplify the complexity of getting the alignment the agile way across the county and business.


We give you a simplified method and tool to support the needs and desire to engage across from facts and insight.




LTS (Long Term Support)

Among Flexcos major real-time feedback solutions INFORMATIC, Flexco marks INFORMATICS  with Long-Term-Support (LTS). LTS has three life cycles:

  1. establishing of right set-up, production
  2. implementation and ongoing support, and
  3. extended life ongoing support all including maintenance and updates on-premises.


Feedback is the number one driver of professional development, effective and actionable feedback.

For emotions not to get in the way, a consistent and proper setup, with the right language needs to be in place.



At Flexco we understand the need for support to leaders.




  • It is a leader’s responsibility to support the growth and thrive agile, using feedback for monitoring performance lets you know negotiation points.
  • Delivered in the right way across the business, feedback is a window to the future.
  • It shows not just what went right or wrong in the past, but the repeatable ways you envision actions being taken moving forward.

Results we get.

We need feedback to get the results from eyes alerting us of our shortcomings so we can take action in time. and we want to be the best at the things we do and cultivate instruction on how to get there.

Feedback is the perfect tool for development and growth when used systematically and authentically enables the flexibility to cross barriers to comply in demand for resilient performance.

Flexco uses the best time-tested techniques for structuring and delivering effective feedback through software.

Together we align across building the approach and initiatives needed and desired.